Alonadt Privacy Policy – How We Protect Your Personal Data

This Privacy Policy applies to all personal information collected by Alonadt ("Alonadt", "we", "us", "our") through the platform accessible at alonadt.net and any associated sub-domains, mobile browser versions, or applications operated under the Alonadt brand. It applies to all registered members, visitors to the platform, and anyone who contacts Alonadt's support team.

By registering an account on Alonadt or using the platform in any way, you acknowledge that you have read this Privacy Policy and understand how your personal information will be handled. If you do not agree with this policy, please do not register or continue using the platform.

Alonadt collects personal data in three ways: information you provide directly when registering or using the platform, information generated automatically by your use of the platform, and information received from third-party partners in specific circumstances.

Information You Provide Directly:

• Registration data: Full legal name, date of birth, Pakistani mobile number, email address, and a username and password of your choosing.
• Identity verification documents: Copies of your CNIC (Computerised National Identity Card), Pakistani passport, or driving licence as part of the KYC (Know Your Customer) process required before processing withdrawals.
• Payment method details: Easypaisa or JazzCash mobile wallet numbers, bank account details for IBFT transfers, or card details for Visa/Mastercard transactions. Card numbers are processed through PCI-DSS compliant systems and are not stored on Alonadt's own servers in full form.
• Address information: Residential address in Pakistan, required for identity verification purposes.
• Support communications: Any information you include in messages, complaints, or queries sent to Alonadt's support team via live chat or email.

Information Generated Automatically:

• Device information including type, operating system, browser version, and screen resolution.
• IP address and approximate geographic location derived from it.
• Session logs — pages visited, time spent, game sessions initiated, bets placed, and amounts wagered.
• Login and logout timestamps, failed login attempts, and session duration.
• Cookie and tracking data as described in Section 5.

Information from Third Parties:

• Identity verification results from licensed KYC service providers used to confirm that documents you submit are genuine.
• Payment confirmation data from Easypaisa, JazzCash, NayaPay, SadaPay, and banking partners confirming successful transaction processing.
• Fraud and sanctions screening results from compliance databases required under anti-money-laundering obligations.

Alonadt uses your personal data only for clearly defined purposes that are directly connected to operating your account and providing the gaming platform. We do not use data for purposes you would not reasonably anticipate given the nature of an online gaming service.

Every use of your personal data by Alonadt has a defined legal justification. We process personal data on one or more of the following grounds:

• Contract Performance: Processing necessary to perform the contract we have with you when you register an Alonadt account — including account management, transaction processing, and providing access to games and betting markets.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including anti-money-laundering (AML) obligations, Know Your Customer (KYC) requirements, responsible gaming regulations, and tax reporting obligations.
• Legitimate Interest: Processing for purposes that are in Alonadt's legitimate business interest and that do not override your privacy rights — such as fraud detection, security monitoring, and internal analytics aimed at improving the platform experience.
• Consent: Processing based on your explicit opt-in consent, which applies to marketing communications such as promotional emails and SMS messages. You can withdraw this consent at any time without it affecting your ability to use your Alonadt account.

If the legal basis for any specific processing changes, Alonadt will update this Privacy Policy and notify registered members via email before the change takes effect.

Alonadt does not share your personal data with third parties except in the specific, controlled circumstances listed below. In every case, third parties who receive your data are bound by data processing agreements that restrict them from using your information for any purpose other than the one for which it was shared.

Payment Processing Partners: Your payment details are shared with Easypaisa, JazzCash, NayaPay, SadaPay, banking partners, and card payment processors solely to execute the deposit or withdrawal transaction you have initiated. These partners receive only the minimum data needed to complete the transaction.

Identity Verification Providers: Licensed KYC service providers receive copies of your identity documents to verify their authenticity as part of the standard AML compliance process. These providers are bound by strict confidentiality obligations and data processing agreements.

Fraud and Compliance Screening: Your details may be checked against sanctions lists, politically exposed persons (PEP) databases, and fraud prevention registers as required by financial crime prevention laws. This is a legal obligation, not discretionary.

Technology Service Providers: Alonadt uses third-party cloud infrastructure and software providers to operate the platform. These providers may technically have access to data hosted on their infrastructure. All such providers operate under strict data processing agreements and are prohibited from accessing or using member data for their own purposes.

Legal and Regulatory Bodies: Alonadt will disclose personal data to law enforcement, regulatory authorities, or courts when required to do so by a valid legal order, court order, or regulatory requirement. We will notify the affected member of such a request where we are legally permitted to do so.

Alonadt uses cookies and similar tracking technologies to ensure the platform works correctly, to maintain your session security, and to understand how the platform is being used so we can improve it. This section explains what types of cookies Alonadt uses and how you can manage them.

Essential Cookies: These are required for the platform to function at all. They maintain your login session, remember your security settings, and ensure that pages load in the correct sequence during gameplay and transactions. You cannot opt out of essential cookies while using the platform — they are not used for tracking or advertising.

Functional Cookies: These remember your preferences — such as your preferred language, display settings, and which notification options you have selected. They make the platform more convenient to use on return visits. These are enabled by default but can be disabled via your browser's cookie settings.

Analytics Cookies: Alonadt uses anonymised session analytics to understand how members navigate the platform, which games are most played, and where technical issues occur. This data is aggregated and cannot be used to identify you individually. Analytics tracking can be disabled via your browser settings or by using a browser extension that blocks analytics scripts.

No Third-Party Advertising Cookies: Alonadt does not place third-party advertising cookies on your device and does not participate in cross-site advertising networks. You will not receive targeted advertisements from Alonadt on other websites based on your activity on our platform.

You can control cookies via your browser's settings at any time. Note that disabling essential cookies will prevent the platform from functioning correctly and may log you out of your session.

Data security is not an afterthought at Alonadt — it is built into the architecture of the platform from the ground up. The measures described here are actively maintained and regularly reviewed by our security team.

• TLS Encryption in Transit: All data transmitted between your device and Alonadt's servers is encrypted using Transport Layer Security (TLS) 1.3 as a minimum. This includes your login credentials, payment information, and any messages sent through the platform.
• Encrypted Storage: Personal data, identity documents, and payment records are stored in encrypted databases. Encryption keys are managed separately from the data they protect and are rotated on a scheduled basis.
• Access Controls: Access to member personal data within Alonadt's internal systems is restricted on a strict need-to-know basis. Only staff members whose role specifically requires access to personal data can view it, and all access is logged and audited.
• PCI-DSS Compliance: All card payment processing on Alonadt is conducted through payment processors who are certified to the Payment Card Industry Data Security Standard (PCI-DSS). Alonadt does not store full card numbers on its own systems.
• Two-Factor Authentication: Alonadt's internal systems use multi-factor authentication for all staff access. Members are also encouraged to enable two-factor authentication on their own accounts via the account security settings.
• Regular Security Audits: The Alonadt platform undergoes regular third-party security assessments to identify and address vulnerabilities. Critical findings are remediated as a priority before affecting members.

Alonadt retains personal data for as long as necessary to fulfil the purpose for which it was collected, comply with legal obligations, and resolve any disputes or claims that may arise. Different categories of data are retained for different periods based on their nature and the legal requirements that apply to them.

• Active Account Data: Personal data associated with an active Alonadt account is retained for the lifetime of the account plus five years after the account is closed, in line with standard AML record-keeping requirements.
• Identity Verification Documents: Copies of KYC documents (CNIC, passport, etc.) are retained for five years from the date of last verification or account closure, whichever is later, as required by anti-money-laundering regulations.
• Transaction Records: Financial transaction records including deposits, withdrawals, bets placed, and winnings paid are retained for seven years to comply with financial record-keeping obligations.
• Support Communications: Emails and chat logs with the Alonadt support team are retained for three years from the date of the interaction to assist with any follow-up queries or disputes.
• Marketing Preferences: Records of your marketing consent and opt-out history are retained indefinitely so that Alonadt can demonstrate compliance with your instructions at any point in the future.
• Anonymised Analytics Data: Aggregated, anonymised usage analytics data (from which you cannot be identified) may be retained indefinitely for platform improvement purposes.

When data reaches the end of its retention period, it is securely deleted or anonymised. Secure deletion means the data cannot be recovered by any technically feasible means.

As a member of Alonadt, you have meaningful rights over your personal data. Alonadt respects these rights and has processes in place to fulfil them promptly and without unnecessary barriers. All data rights requests are free of charge and completed within 30 days of a verified request being received.

Alonadt is strictly intended for adults aged 18 and above. Alonadt does not knowingly collect, process, or retain personal data from individuals under the age of 18. The platform uses age verification measures during registration and before processing any withdrawal to prevent underage users from creating accounts.

If Alonadt discovers that a user account was created by, or on behalf of, a person under 18, the account will be closed immediately. Any personal data collected in connection with that account will be deleted, with the exception of data that must be retained for legal compliance purposes such as the record of the account closure itself.

If you are a parent or guardian and believe that your child has registered on Alonadt, please contact us immediately at support@alonadt.net. We will investigate and take action within 24 hours of receiving a verified report.

Alonadt may update this Privacy Policy from time to time as the platform evolves, as applicable laws change, or as we improve our data handling practices. The current version of the policy is always published at alonadt.net/privacy-policy with a clearly marked "Last Updated" date at the top.

For material changes — those that significantly affect how your personal data is used or your rights over it — registered Alonadt members will receive notification via their registered email address at least seven days before the revised policy takes effect. This gives you the opportunity to review the changes and, if you do not accept them, close your account and request deletion of your data before they apply.

For minor clarifications or corrections that do not affect the substance of how data is processed, Alonadt will update the policy immediately and reflect the change with a new "Last Updated" date. Continued use of the Alonadt platform following a policy update constitutes your acceptance of the revised terms.

If you have any questions about this Privacy Policy, how your personal data is handled by Alonadt, or if you wish to exercise any of your data rights, please get in touch using the contact details below. Our team is available in Pakistan Standard Time and aims to acknowledge all privacy-related enquiries within 24 hours.

If you submit a formal data rights request, please include your registered Alonadt username and a clear description of your request. Identity verification will be required before any personal data is disclosed, amended, or deleted to prevent unauthorised access to your information by anyone other than you.

For complaints about Alonadt's handling of your personal data that are not resolved through our internal process, you have the right to contact the relevant data protection authority in your jurisdiction.